I have met my share of sports cards people who are weird. I mean, I'm weird. I know that. There is documentation for it. But, there's a difference between being functionally weird and be really, really weird. A bit of weird may provide that "magic" which turns a person of into a genius. But, then there's weird that is mostly stupid but maybe violent, vindictive, counterproductive to the platform and/or just enjoys making life unnecessarily difficult for others. Also, there's a difference between weird that is self-aware and medicated, and weird that is just loose, natural and free on the Internet.
I had briefly blocked users via eBay's "Buyer/Bidder Management" tool. But, in the spirit of grace and getting along (also in the interest of maximizing the customer base), I decided to release my small list of unsavory eBay creatures (eBay allows you to block up to 5,000 users - just think about what that says about the prevalence of these monsters; eBay knows - they're basically like "f*ck", let's let them block 5k poeple... I hope that's enough).
But, yes, very weirdly, I have a pair of people who have, in the last 60 days, had self-reported horrible experiences with my store. One apparently previously left negative feedback and yet is back. And, the users is threatening negative feedback, again, because I used an approved eBay feature. eBay allows all sellers (or. maybe just store owners - I'll try to look that up) to make a choice about automating the Unpaid Item Case system. I quote...
When a buyer bids on an item or selects Buy It Now, they're committing to paying for the item. If they don't pay within 2 days, the seller can open an unpaid item case in the Resolution Center. If the case closes without payment, the seller is eligible for a final value fee credit and we may record an unpaid item on the buyer's account. For more details on how unpaid item cases are resolved, please see our full policy guidelines below.So, here comes this person...
Clearly, eBay allows you - and even prompts you to start Unpaid Item Cases after two days. Even after you start an unpaid item case, it takes four days to resolve. So, the buyer has a total of six days to pay. Six days is enough. Anything more is basically a line of credit at you store. Some sellers wait up to a month or more. And, that's nice and fine. I find that if I can't make a purchase within six days then it's not going to happen. It'll get buried under the massive supply of great cards at great prices (sports cards on eBay is, right now, after all, very much a buyers' market). Anyway, six days is legal and enough. Moreover, this user who has 8,473 transaction feedbacks doesn't seem to know about this info. But, what seals the fate of this user being blocked is that it (we don't actually know the genders of the users and there is actually a lot of women who do this. Maybe there's a ton of transgenders who do this. I'd have no way of knowing that. Maybe transgenders think sports cards are aweseome, which would make sense because they are. So it's, like PC and stuff, I guess - and that's really great. I guess)... it said "another". It said "get ready for another negative feedback!". It has apparently, recently, had a similar experience with me, and came back for more, and had another self-expressed bad experience which is actually a perfectly allowed if not encouraged Seller/Buyer outcome by eBay. Idk. I mean, for this person's own stress level and health I feel obligated to block them so they will stop coming here and repeating very frustrating e-commerce encounters which are legal by the platform but give Him/Her/It high blood pressure and me negative feedback (which I'm not so uptight about, because there's a bit of a hack about that... just buy a lot of stuff... your purchases can only get positive feedback and count to your 12-month feedback percent score.
I mean, like, I have to block this user; right?
